Privacy Policy

Empire Business Solutions & Advertising ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We collect contact information you voluntarily provide, including your name, email address, phone number, business name, website URL, and any details you share through our forms, chat widget, booking calendar, or direct communication. We may also collect usage data such as pages visited and interactions with our site.

2. How We Use Your Information

We use your information to respond to inquiries, schedule appointments, send confirmations and reminders, deliver requested services, and communicate with you about your engagement with Empire Business Solutions & Advertising. We may also use aggregated, non-identifiable data for analytics and service improvement.

3. SMS Consent & Phone Numbers

SMS consent and phone numbers collected for SMS purposes are not shared with third parties or affiliates for marketing or promotional purposes. Information may be shared only with service providers necessary to deliver requested services or when legally required.

4. SMS Communications

Users who expressly opt in may receive SMS messages including appointment confirmations, reminders, payment links, and active service communications. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase.

5. Data Sharing

We do not sell your personal information. We may share your data with trusted service providers who assist us in operating our business (such as CRM, calendar, and payment processors), only to the extent necessary to deliver the services you requested, or when required by law.

6. Data Security

We implement reasonable technical and organizational safeguards to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us using the information below. You may also opt out of SMS communications at any time by replying STOP to any message.

8. Contact Us

Email

info@empirebussolutions.com

Phone

(914) 357-5129